I rarely leave reviews for online purchases but this one left such a good impression on me, I have to!
I am actually a Canadian with dreams of becoming an American citizen one day, so part of my enthusiasm is collecting American flag themed items such as this. It was a toss up between this windbreaker and their zip-up hoodie that is in the same print. I have a K-Way windbreaker and never wear it because of how plasticky, crinkly, and sticky it is though I love the look of it so I was really unsure of how I would like The Flag Shirt's version of a windbreaker, even though out of my two potential choices the windbreaker was the item I loved the most.
A few things made my shopping experience so much more enjoyable - I was very pleasantly surprised when it turned out my order total was already automatically converted to CAD and was nowhere near as much money as I thought it was going to be after conversion from USD, and although Int'l shipping is expensive, my parcel arrived WAY ahead of its scheduled delivery date and without any additional taxes I had to pay! I had recently ordered a $40 USD t-shirt from America that totaled out to $87 CAD and was shipped via Fedex and I ended up being charged an additional $20 in duties on top of that...
So I received my order, upon taking it out of the packaging I could see that rather than a having a standard plastic and paper price tag punched through the material of the windbreaker, the tag was tied to a tiny little safety pin using a bit of string, and carefully pinned through the windbreaker's loop that you use to hang the garment off a hook, so as to minimize any unnecessary damage to the item. This little detail gave me the impression that the people over at The Flag Shirt take great pride in what they do, and I certainly appreciated it.
The jacket itself is very high quality, the colors are super vibrant and the stitching is perfect. The cord for the hood is nice and thick, and the zipper is very smooth to use and overall I am amazed at the quality of item I received for what I paid, as a windbreaker of this caliber here up North would cost upwards of $75 USD and higher. I am a small-medium sized woman and bought a size small, as it is unisex sizing it is over-sized (the sleeves come over my fingertips) but very comfortable, roomy, and cozy. The material is absolutely not the thick plasticky, stiff material that I was worried it would be, it doesn't bunch up at all, it feels soft and smooth and the jacket sports a mesh lining which makes it even more comfortable.
A couple days after I received my order, Steve from The Flag Shirt followed up with me via e-mail to see that I'd received my order and I was happy with the item - I am confident that if any issues had arisen I would be quickly well taken care of through their customer service team.
In summary, my experience and the quality of the piece are as follows - fantastic pricing, very fast shipping even internationally, beautiful colors, high quality fabric and stitching, and the presentation shows clearly how much pride the staff put into their business, this is a veteran-owned business as well and for me at least, that is another positive.
My only actual complaint would be that I don't seem to be able to post pictures of my item to go along with this review of it!
I will be buying more from you in the future, thank you so much!
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Flag Shirt is a Family Owned Business